How to Store

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Reserve A Unit

By phone, email or visit us in person.

    Please feel welcome to call in and view the unit prior to move-in.   

  • Where required we can recommend a removalist  for house-lots or larger quantities. 
  • For small to medium quantities,  we have a 6 cum trailer available for hire to customers who would prefer to transport items themselves.


 Complete A Self Storage Licence Agreement

Important Note:  Goods will not be received into Cascade Storage unless we have received a filled-out and signed Self Storage Licence Agreement Form.  If you cannot be present on the day goods are moved in, or have arranged for other people to move the goods for you, please contact us to arrange pick-up or postage of a Self Storage Licence Agreement before the move-in date.  Alternatively, on the day of moving in to the unit, simply read, complete and sign a Self Storage Licence Agreement form.  A copy of the signed Agreement will be provided for your records. 

Please note: Where there is more than one owner of the goods in storage, both/all parties should sign the Agreement.  Additionally the owner/storer(s) can also take the option to nominate other person(s) such as family members as key-holders who can then access the unit on their behalf.  This can be useful in cases where the Storer is going to be out-of-town or overseas. 


Pay For Your Storage

Payment / Payment Options

Payment for storage is one month in advance.* 

There is normally a $50.00 (refundable) deposit payable at move-in, however this is waived if regular automated payments are set up via Automatic payment or credit card authorization. 

Payment options are by:

        • Cash
        • EFTPOS
        • Cheque
        • Automatic payments
        • Direct debits
        • Internet Banking
        • Credit Card.  We accept Visa and MasterCard.


Rental Period

SHORT TERM RENTALS   * Any rental term under 1 month is welcome and is paid in advance.

LONG TERM RENTALS      Ask our staff about discounts for 6 months and 1 year in advance payments.


Fill Your Selected Unit

Once the paperwork has been completed and payment made for storage, you can fill the unit using the flatbed/hand-trolleys provided for your convenience, then simply padlock the door and keep the keys with you.




Put large, heavier items of appliances and furniture in the unit first, i.e. fridge/washer/sofas placing them towards the rear of the unit.  Some tables can be dismantled and other large items such as beds, and some couches can go on their side to conserve space.  Keep aside lighter and smaller stackable items such as boxes and stack on top.  If you are going to need to access certain items from unit, remember to keep them aside and put them in last so that they can be found easily when needed.




Accessing Your Unit

The Storer and key-holder, or any person(s) nominated as key-holder(s) by the Storer, is free to access the unit at any time during normal operating hours.

Returning from   OR   going   Overseas ?                           

We are a MAF approved transitional facility for sea containers

Note:  For incoming containers a devanning fee applies. 

Please call us to discuss details if you will need to be loading or unloading items into or from sea containers.  For your international freight forwarding needs we can recommend World Moving and Storage, who can come onsite here and pack and arrange transportation of your items to go overseas.  Please email them for information about their international removal service:



Contents insurance is the Storer's responsibility and most insurance companies will continue their existing cover on household effects simply by notifying them of the changed location.  Please check with your insurer.

Need A Removalist ?

For removals Auckland Movers is a very pleasant and reliable operator who offer excellent service at competitive rates.  You can contact them for a free quote by phoning: 0800 33 33 58 

or   Email: